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How Do I Connect ZynBox to a Salesforce Sandbox?

To connect to a Salesforce Sandbox for ZynSync, use the connections tab in the ZynBit Dashboard.  Select the correct instance of Salesforce and enter your Salesforce credentials.

To connect the sidebar to a Salesforce Sandbox, open the login screen (using the configuration button by the ZynBit icon for Outlook Desktop).  If Salesforce is connected, disconnect it.  Choose the Sandbox below the Salesforce bar.

For OWA and Gmail,

  1. Obtain a ZynBit password.  by opening https://app.zynbit.com and clicking “Forgot password.”
  2. When the email with a password reset link arrives, use it to create a new ZynBit password.
  3. Disconnect from Zynbit using the gear on the far right of the sidebar if connected.
  4. Reconnect but use SIGN IN WITH ZYNBIT and your new password, not the sign in with Salesforce bar at the top of the list.
  5. After Zynbit is connected, you can select sandbox and sign into the appropriate link with your sandbox credentials.