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How to Reduce Rep Time for Email Tracking, Content Management, and Data Entry [A Case Study]

13 October 2016 Salesforce, CRM, Customer Success

ZynBit recently had the opportunity to sit down and speak with the Director of IT, Scott Blahosky with Wenger Corporation about the challenges they face with their service and sales professionals for tracking customer interactions. Let’s explore some highlights from that discussion. But first a little bit about Wenger… Wenger products can be found just […]

10 Travel Tips for Your Road To Dreamforce

3 October 2016 Tips and Tricks

It’s 5AM, You’ve been up since 3AM to shower and make your 6AM Flight! You are TSA Pre-Check so that means you can breeze through security lines to get to Starbucks with little or no wait for your soy latté- right!!! WRONG!! Reality is you woke up at 3AM, scrambled to get to the airport […]

Free Trials Do Work!

26 September 2016 SAAS, Sales

So there’s lots of buzz out there from “sales experts” about how free trials in software aren’t working. (What does work, they say, is their new book or sales training – but that’s a post for another day) The basic premise is that customers won’t buy the cow when you give them the milk for […]

ZynBit Earns a Place in the List of 20 Most Promising SalesForce Solutions Providers of 2016 by CIOReview

19 September 2016 Customer IQ, Salesforce, Press, CRM

Rocky Mount, NC—September 19, 2016— ZynBit has announced today that it earns a place in the list of 20 Most Promising SalesForce Solutions Providers 2016 by CIOReview. “The companies selected for our 20 Most Promising SalesForce Solutions Providers 2016 list are an elite group of companies whose products and solutions are changing their respective industries, […]

ZynBit on The Cover of CIO Review – Salesforce Special

14 September 2016 Salesforce, Press

ZynBit.com Inc. is a Research Triangle-based company featured on the cover of the September Salesforce issue of CIO Review Magazine; a publication focused on trends and technology important to over 77,000 CIOs, CTOs, and other senior-level IT buyers. The September issue is dedicated to technology which will be featured at the 2016 Dreamforce Conference and […]

Shout out to Startup Gurus Salesforce.com and JoeStartup.com!

12 September 2016 Salesforce, Startup

You might be shocked to think a Fortune 500 company and startups actually have anything in common… Chris Mumford is the founder of JoeStartup and an adjunct professor at University of North Carolina’s Kenan-Flagler Business School. He’s a great friend, mentor and colleague of mine who has distilled the art of the startup and design […]

Your CRM is Killing You? Four Ways to Fight Back!

8 September 2016 Salesforce, Sales

A CRM administrator’s job is tough. In fact, 92% of CRM administrators who participated in a recent Cloudingo survey said that they find their jobs moderately to extremely challenging. That’s no small percentage. The only career choice that was more challenging was the guy who ran a Financial Investment booth at the Renaissance Fair. All […]

ZynBit Launches on the Salesforce AppExchange

10 December 2015 Salesforce, Press

After formally announcing the launch of our advanced CRM platform last month, we are excited to announce the availability of our platform on the Salesforce AppExchange. We are already one of the most popular applications on the Salesforce AppExchange homepage. The Salesforce ecosystem is one of, if not, the largest enterprise online marketplaces and collectively […]

A Salesforce Love Affair

20 July 2015 Salesforce

When I first became a Salesforce user in 2007, it was a big step up from our on-prem deployment of SalesLogix and ACT. The Salesforce Cloud was available anywhere, anytime which meant I was more likely to use it.  As an admin, I immediately fell in love with the power of the Salesforce Cloud, the AppExchange, […]

What is Customer IQ?

29 April 2015 Analytics, Business Intelligence, Customer IQ

While every business is different, it seems like every business, whether large or small, has the same problem: How to attract and retain customers. You may call your customers – clients, patients, recruits, or students… Every day, businesses ask themselves questions like: How do we get more customers? Where are our target customers? Who are […]