A Salesforce Love Affair

When I first became a Salesforce user in 2007, it was a big step up from our on-prem deployment of SalesLogix and ACT. The Salesforce Cloud was available anywhere, anytime which meant I was more likely to use it.  As an admin, I immediately fell in love with the power of the Salesforce Cloud, the AppExchange, […]

20 July 2015 Salesforce

What is Customer IQ?

While every business is different, it seems like every business, whether large or small, has the same problem: How to attract and retain customers. You may call your customers – clients, patients, recruits, or students… Every day, businesses ask themselves questions like: How do we get more customers? Where are our target customers? Who are […]

29 April 2015 Analytics, Business Intelligence, Customer IQ