ZynBit originally stored a username and password in our database for secure access to the ZynBit utility. Over time other sign in options have become available. This article is targeted to those who were using Sign-In-With-ZynBit previously and would now like to use Sign-In-With-Salesforce.

When you attempt to log in to the Dashboard website using https://app.zynbit.com, if the system detects that you previously used Sign-In-With-ZynBit (which used to be the sole option) and now wish to use Sign-In-With-Salesforce, it will ask you to link the two accounts together. If you attempt to sign in from the sidebar, you will be referred to the web page with a clickable link that says ZynBit Web App to complete the mapping there.

Click the link and enter your ZynBit credentials. You will then be asked to sign into Salesforce on the Salesforce login screen and the accounts are then linked. After you sign in with your Salesforce username and password, your accounts will be linked and you can use the Sign in with Salesforce icon.

in Frequently Asked Questions