| | Starter | Pro | Expert |
| ZynBox - Customer Insights from Your Inbox | | | |
| Email Sidebar Supporting | | | |
| Supports Outlook (Windows) | | | |
| Supports Outlook for Mac, OWA, & Outlook.com | | | |
| Gmail (Chrome) | | | |
| Email View Compatibility | | | |
| Has "Always On" View | | | |
| Side Panel for Preview Pane View | | | |
| Side Panel for Email Read View | | | |
| Side Panel for Email Compose View | | | |
| Ability to File Email on Send | | | |
| Ability to File Email to Anywhere View | | | |
| Calendar Preview Pane View | | | |
| Calendar Compose/Inspect View | | | |
| Contact Preview Pane View | | | |
| Contact Compose/Inspect | | | |
| Salesforce Integration | | | |
| Ability to Search and Edit/Update Records | | | |
| Ability to Create Leads | | | |
| Ability to Convert Leads | | | |
| Ability to Edit/Update Leads | | | |
| Ability to View Leads | | | |
| Ability to Create New Contacts | | | |
| Ability to Edit/Update Contacts | | | |
| Ability to View Contacts | | | |
| Ability to Filter Insights by Contact | | | |
| Ability to Create New Accounts | | | |
| Ability to Edit/Update Accounts | | | |
| Ability to View Accounts | | | |
| Ability to Add Account Contact Role | | | |
| Ability to Add Account Partner | | | |
| Ability to Add Account Team Member | | | |
| Ability to Create Opportunities | | | |
| Ability to Edit/Update Opportunities | | | |
| Ability to View Opportunity Pipeline | | | |
| Ability to Add Opportunity Contact Role | | | |
| Ability to Add Opportunity Partner | | | |
| Ability to Create Cases | | | |
| Ability to Edit/Update Cases | | | |
| Ability to View Cases | | | |
| Ability to Create Activities (Events, Tasks, Calls) | | | |
| Ability to Search Activities (Events, Tasks, Calls) | | | |
| Ability to Edit/Update Activities (Events, Tasks, Calls) | | | |
| Ability to View Task List | | | |
| Ability to Create Custom Objects | | | |
| Ability to Edit/Update Custom Objects | | | |
| Ability to View Custom Objects | | | |
| Salesforce/Chatter Activity Feed | | | |
| Salesforce Email & Attachments | | | |
| One Click File Email | | | |
| Integrates with Salesforce Attachments and Notes | | | |
| Option to Integrate with Salesforce Files | | | |
| Ability to File Multiple Emails at Once | | | |
| Automatically File Email Replies | | | |
| File Emails & Attachments | | | |
| File Attachments Only | | | |
| Ability to Search and File Email | | | |
| Mail Calendars | | | |
| Ability to Add Salesforce Events from the Mail Calendar | | | |
| Ability to Auto-Map Calendar Fields | | | |
| Ability to Continously Sync Events from Outlook to Salesforce | | | |
| Sync'd Events are Categorized and Color Coded | | | |
| Ability to Create Salesforce Events and Assign to Someone Else | | | |
| Intelligent Integration Approach (No config required) | | | |
| Supports All Data Types | | | |
| Supports All Custom Objects | | | |
| Supports Custom Fields | | | |
| Field Validations | | | |
| Field Dependencies | | | |
| Control Fields | | | |
| Security and Authentication | | | |
| Oauth/2 Factor Supported | | | |
| Supports Sandbox Login | | | |
| Supports Salesforce Custom Domains | | | |
| | | | |
| ZynCal - A Scheduling Assistant for Your Inbox | | | |
| Share Free Availlability with Personal Calendar Page | | | |
| Create Meeting Types & Map Your Customer Engagement Process | | | |
| Set Meeting Questions/Forms | | | |
| Set Working Hours | | | |
| Set Meeting Lengths | | | |
| Include Conference Information (e.g, GoToMeeting) | | | |
| Meeting Invite Sent from Your Mailbox | | | |
| Receive New Meeting Notifications | | | |
| Send Free Available Time | | | |
| Native Calendar Integration | | | |
| Supports Office 365 | | | |
| Supports Gmail | | | |
| Supports Microsoft Exchange Server On-Premise | | | |
| | | | |
| ZynSync - Sync & Track Customer Interactions | | | |
| Calendar Sync | | | |
| 1 Way Sync | | | |
| 2 Way Sync | | | |
| Ability to Sync All Day Events | | | |
| Ability to Ignore Private Event Details | | | |
| Supports Recurring Events | | | |
| Email Sync | | | |
| Sync Email to Salesforce (one-way) | | | |
| Sync Emails for Only Important Contacts | | | |
| Ignore Specific Email Domains | | | |
| Ignore Non-Customer Related Emails | | | |
| Contact Sync | | | |
| Import Contacts to Salesforce | | | |
| Create Salesforce Contact Folder & Sync to Mailbox | | | |
| Basic Filter Logic for Contact Sync | | | |
| Advanced Filter Logic for Contact Sync | | | |
| Find and Create Contacts from Email & Calendars | | | |
| Task Sync | | | |
| 1 Way Sync | | | |
| 2 Way Sync | | | |
| Ability to Ignore Private Tasks | | | |
| Supports Recurring Tasks | | | |
| Supported Environments | | | |
| Support for Office 365 Exchange Online | | | |
| Support for Exchange Server (On-Premise) | | | |
| Support for Gsuite (Gmail) | | | |
| Support Userbased Token Access | | | |
| Supports Service Account Mass Authentication | | | |
| | | | |
| ZynTrack - Customer Engagement & Analytics | | | |
| Email Opens | | | |
| Link Clicks | | | |
| Web Visitor Tracking | | | |
| Integration for Email and Web | | | |
| Email Open Reports | | | |
| Link Click Reports | | | |
| Web Visitor Reporting | | | |
| | | | |
| ZynMobile - Customer Insights On-the-Go | | | |
| Available for iOS & Android | | | |
| Full Mobile Inbox | | | |
| File Email to Salesforce from Inbox | | | |
| File Emails to Salesforce on Send | | | |
| Create New Contacts, Opportunities, Cases, etc | | | Coming Soon |
| Update Contacts, Opportunities, Cases, etc | | | |
| Log Calls | | | |
| Create Events | | | |
| Create Tasks | | | |
| My Opportunity List View & Edit | | | |
| My Tasks & Event List View & Edit | | | |
| Customer Insights on Mobile | | | |
| Office 365 Mailbox Support | | | |
| Exchange Mailbox Support | | | |
| Gmail/Gsuite | | | |
| | | | |
| ZynMail - Prospect Smarter from Your Inbox | | | |
| Send Email with Templates | | | Coming Soon |
| Manage Campaign Members and Group Lists | | | Coming Soon |
| Bulk Send Emails | | | Coming Soon |
| Scheduled Email Sends | | | Coming Soon |
| Email Campaign Analytics | | | Coming Soon |
| | | | |
| Support | | | |
| Email | | | |
| Live Chat | | | |
| Phone/Remote Desktop | | | |
| Support Available to All Users on Demand | | | |
| Live Office Hours | | | |
| Online Knowledgebase | | | |
| Salesforce Version Support | | | |
| Supports Salesforce Group Edition | | | |
| Supports Salesforce Professional Edition | | | |
| Supports Salesforce Enterprise Edition | | | |
| Supports Salesforce Unlimited Edition | | | |
| Supports Salesforce Partner Community Edition | | | |
| Supports Salesforce Force.com Edition | | | |
| Supports Salesforce Single Sign On (SSO) | | | |
| Clients Supported | | | |
| Outlook Desktop 2007 | | | |
| Outlook Desktop 2010 | | | |
| Outlook Desktop 2013 | | | |
| Outlook Desktop 2016 | | | |
| Office 365 Outlook Web Access | | | |
| Outlook Web App for Exchange 2013 & 2016 | | | |
| Outlook for Mac with Office 365 or Exchange 2013, 2016 | | | |
| Support for Terminal Server & Citrix | | | |
| Support for Published Desktop & VM Ware | | | |
| Gmail Extension (Chrome) | | | |